Privacy Policy
Learn how we collect, use, and protect your personal information when you use VotePipe.
Effective Date: 2025-12-27
1. Introduction
Data Controller: Mythlane (SASU)
Contact: contact@votepipe.com
Address: 16 Place des Quinconces, 33000 Bordeaux, France
This Privacy Policy explains how Mythlane ("we", "our", or "us") collects, uses, and protects your personal information when you use VotePipe.
2. Information We Collect
- Account Information: Discord ID, username, and email address (from Discord OAuth)
- Subscription Information: Payment details are handled by Stripe (we do not store credit card information)
- Usage Data: Vote counts, API usage, logs, and organization data
- Technical Data: IP addresses, cookies, user agents, and browser information
3. How We Use Your Information
We use your information to provide, maintain, and improve our services, process payments, send notifications, and comply with legal obligations.
Legal Bases (GDPR Article 6):
- Consent (Art. 6(1)(a)): Analytics (Google Analytics, Microsoft Clarity), marketing communications
- Contract Execution (Art. 6(1)(b)): User account management, service provision, payment processing via Stripe
- Legitimate Interest (Art. 6(1)(f)): Service security, fraud prevention, service improvement
4. Data Sharing & Disclosure
We share data with:
- Stripe: Payment processing
- Discord: Authentication
- OVH SAS: Hosting (France)
- Analytics Providers: Website analytics (if applicable)
5. Data Retention
- Account data: While subscription active + 30 days after cancellation
- Payment data: Handled by Stripe per their retention policy
- Logs: 90 days
- Vote history: Per plan limits (30/90/365 days)
6. Your Rights (GDPR/CCPA)
You have the right to:
To exercise these rights, contact us at contact@votepipe.com.
Vous disposez également du droit d'introduire une réclamation auprès de la Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, www.cnil.fr.
7. Cookies & Tracking
We use cookies for authentication, analytics, and service functionality. You can manage cookie preferences in your browser settings.
8. Data Security
We implement industry-standard security measures including HTTPS, encrypted connections, and secure data storage. However, no method of transmission over the internet is 100% secure.
9. Data Breach Notification
En cas de violation de données personnelles, nous notifierons la CNIL dans les 72 heures et informerons les personnes concernées dans les meilleurs délais si la violation présente un risque élevé pour leurs droits et libertés. In the event of a personal data breach, we will notify the CNIL within 72 hours and inform affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms.
10. International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses.
11. Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
13. Contact Information
Data Controller: Mythlane (SASU)
Address: 16 Place des Quinconces, 33000 Bordeaux, France
Email: contact@votepipe.com
DPO: contact@votepipe.com
Registration: 999 103 146 R.C.S. Bordeaux