Question 1

Why pay when CurseForge/Modtale plugins are free?

Accepted Answer

Free plugins require you to self-host, configure, and maintain them on your own server. VotePipe is a hosted service: zero maintenance, automatic retries, cross-platform analytics, and Discord integration out of the box. Our free tier already does everything plugins do—you only pay for advanced features like vote streaks, milestones, and multi-server sync.

Question 2

Is the free tier actually useful or just a demo?

Accepted Answer

The free tier is production-ready. You get 1,000 votes/month, rich Discord embeds, base rewards via plugin, and 1 server callback. Most small servers never need more. There's no time limit—free means free forever.

Question 3

What makes Pro worth $4.99/month?

Accepted Answer

Pro unlocks vote streaks (reward consecutive voters), lucky rewards (random bonus chances), milestones (reward at vote thresholds), plus analytics charts and CSV export. It's less than a coffee and saves you hours of plugin config.

Question 4

Why is Network more expensive?

Accepted Answer

Network is for serious multi-server operations: unlimited servers, 50K votes, voter leaderboards with API access, and priority webhook processing. If you're running a network with multiple Hytale servers, this pays for itself in time saved.

Question 5

Can I change plans anytime?

Accepted Answer

Yes. Upgrades are immediate with prorated billing handled by Stripe. Downgrades take effect at the end of your current billing period. Your data is always retained.

Question 6

What's your refund policy?

Accepted Answer

14-day money-back guarantee on all paid plans. No questions asked. Contact support and we'll process your refund within 24 hours.

Question 7

Do you offer annual billing?

Accepted Answer

Yes! Annual billing saves you 20%. Pro is $47.90/year ($3.99/mo effective), Network is $143.90/year ($11.99/mo effective).

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express) through Stripe. All payments are securely processed.

Question 9

What happens if I exceed my vote limit?

Accepted Answer

At 80% usage, you get a warning email. At 100%, there's a 3-day grace period (up to 150% of your limit) to upgrade. After that, new votes are queued but not processed until your next billing cycle or upgrade.

Question 10

How do vote streaks work?

Accepted Answer

Streaks track consecutive days a player votes. You configure rewards for streak milestones (e.g., 7-day streak = bonus reward). Streaks reset if a player misses a day.

Question 11

Which server listing sites are supported?

Accepted Answer

We support Hytale-Servers.pro and HytaleCharts with pre-built templates. We also support custom webhook configurations with Header, HMAC, URL token, and query parameter authentication methods.

Question 12

Can I migrate from a self-hosted plugin?

Accepted Answer

Yes. VotePipe's plugin polls our API for pending votes—no webhook config needed on your game server. Just install the plugin, configure your API key, and you're live in minutes.

Feature	Free	Pro	Network
Limits
Servers (organizations)	1	5	Unlimited
Votes per month	1,000	10,000	50,000
Vote providers	5	15	Unlimited
Server callbacks	1	3	10
API keys	1	5	15
Vote history	Last 25 votes	30 days	90 days
Notifications
Discord Vote Notifications
Rich Discord Embeds
Custom Message Templates
Admin Alerts (Daily/Weekly)
Rewards
Base Vote Rewards
Vote Streak Rewards
Lucky Vote Rewards
Milestone Rewards
Analytics
Vote History & Filtering
Analytics & Charts
CSV Export
Provider Statistics
Voter Leaderboard
Leaderboard API
Infrastructure
Server Callbacks
Delayed Callback Retries
Priority Webhook Processing
Custom Domain

Everything free plugins do.
And everything they can't.

Free

Pro

Network

Self-hosting vs VotePipe

Self-hosting with plugins

VotePipe Pro

Feature comparison

Frequently asked
questions

Pricing & Value

Billing

Technical

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Everything free plugins do.And everything they can't.